Contact Us. We’ll get back to you as soon as we can.

  • How and where do you ship?

    We currently ship domestically via USPS and DHL (for standard delivery) and UPS (for expedited delivery). We ship internationally to Canada, United Kingdom, France, and Australia via DHL. 

    We provide tracking information on all orders. Often USPS will deliver packages right to your mailbox, so if you don't see your shipment at your door, be sure to check inside and around your mailbox.

  • How long will it take to receive my order?

    We ship out of California and the in-transit time for standard delivery depends on the shipping destination. Most orders ship within 1 business day and are estimated to arrive within 3-7 business days (domestic) and 3-5 business days (international) after they ship.

    You’ll receive tracking information via email to track your order. Please note that it sometimes takes 1-2 days for your tracking information to be updated on our shipping carrier's website.

    Orders placed around the holidays may experience an increase in transit time due to high shipping volume with our carriers.

    We do not ship on weekends or the following US holidays:

    • New Year’s Day
    • Martin Luther King Jr. Day
    • President's Day
    • Memorial Day
    • 4th of July
    • Labor Day
    • Columbus Day
    • Veteran's Day
    • Thanksgiving
    • Christmas
  • Do you offer free shipping?

    We offer free standard shipping in the United States on any order $40 and over. Free shipping is automatically applied at checkout for qualifying orders.

  • Do you offer expedited shipping?

    We offer UPS 2 business day delivery and next business day delivery for all U.S. orders. Be sure to place your order before noon PST Mon-Fri (excluding holidays) and select the shipping speed you’d like at checkout to qualify for guaranteed delivery. In-transit time does not include the day that your order is shipped.

    UPS 2-day shipping - $15

    UPS Next-day shipping - $25

    We offer DHL International express delivery for all international orders with an in-transit time of 3-5 business days.

    DHL International Express - $24.99

  • Do you ship internationally?

    Currently we ship internationally to Canada, Australia, France and the U.K. 

    These are the shipping options we have available: 

    Country Size Courier Cost
    Canada 1.7 oz UPS $25 USD
    Canada other DHL $20 USD
    Other Intl' 1.7 oz DHL $12 USD + $23 fee
    Other Intl' other DHL  $20

    All International shipping is expedited (3-5 business days) 

    Customs duties and taxes are not included in the shipping fee. All prices on our website are shown in US dollars (USD).

  • Do you cover international customs duties and taxes?

    Our international shipping fees do not include customs duties and taxes. Depending on country and size of product, custom duties and taxes may be owed upon pickup of shipment. 

Your happiness is our #1 priority.

We would love to hear from you.

Get your questions
answered in real time
Chat Now
We’ll get back to you
as soon as we can
Contact Us
Reach out via the
Skylar Facebook page