Questions?

Contact Us. We’ll get back to you as soon as we can.

  • What is your 30-day happiness guarantee?

    We want every Skylar experience to be an amazing one! We offer a no-hassle return or exchange policy within 30 days of receiving your order. You may return or exchange your item for any reason during that time.

    Please Contact Us to request a return or exchange and we will email you a free return label. For refunds, please note that your original shipping charge (if any) is not refundable.

  • What is your return and exchange policy?

    We offer free returns or exchanges within 30 days of receiving your order. Please note that your original shipping charge (if any) is not refundable.

    To request a return or an exchange, Contact Us and we'd be happy to email you a free return label.

  • How do I exchange my order?

    Changed your mind on which scent is your fav? No worries! We offer free exchanges within 30 days of receiving your order. To exchange an item, Contact Us and we’ll send you a free prepaid return label to send back your product(s). Upon receiving the return, we’ll ship out your exchange right away. You’ll receive an email with tracking information as soon as your exchange ships.

  • How do I return my order?

    Scents are a very personal thing and we’re sorry our scents weren’t a perfect match for you!

    We offer free returns within 30 days of receiving your order. To return an item, Contact Us and we will send you a free prepaid return label to send back your product(s). Upon receiving the return, we'll process your refund right away.

    Please note that it can take 3-5 business days for the refund to show up on your original form of payment after we process it on our end and the original shipping charge (if any) is not refundable.

  • How long will it take to process my refund?

    Return shipping can take up to 7 business days. Once we receive your return, we’ll process your refund right away, but it may take an additional 3-5 business days for the refund to show up on your original form of payment. You’ll receive a refund notification via email as soon as we process your refund on our end.

Your happiness is our #1 priority.


We would love to hear from you.